Cyan Cancun Resort & Spa, Cancun - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, Mexico, 77500

Cyan Cancun Resort & Spa is situated in the vibrant Zona Hotelera of Cancun, Mexico, offering guests unique access to stunning sandy beaches and local international restaurants. The resort features elegantly designed accommodations with modern amenities and breathtaking views, ensuring a luxurious and relaxing stay. With a private beach area, outdoor swimming pool, and facilities catering to a variety of leisure activities, this resort is an ideal destination for travelers seeking both relaxation and adventure.

Location

Cyan Cancun Resort & Spa is conveniently located just 10 km from the nearest airport and only a short distance from Playa Delfines and San Miguelito Beach. The surrounding Zona Hotelera area is rich with attractions, including museums, archaeological sites, and golf courses, making it easy for guests to explore and enjoy the local culture.

Rooms

The resort offers air-conditioned rooms, quadruple and double options, each featuring a flat-screen TV, a desk, a safety deposit box, and a private bathroom with a shower. Many rooms provide enhanced experiences with sea views and private entrances, while some accommodations include additional living spaces and terraces for guests to enjoy.

Eat & Drink

The resort features a restaurant that serves a variety of cuisines, ensuring guests enjoy quality dining options during their stay. Breakfast includes local and international dishes, while signature meals highlight the flavors of the region, catering to diverse culinary preferences.

Leisure & Business

Guests can unwind in the resort's outdoor swimming pool, hot tub, and garden area, providing a serene setting for relaxation. Additionally, the property offers a fitness center for those looking to maintain their workout routines while on vacation. Activities vary from beach lounging to explorations of nearby landmarks, ensuring varied experiences during your stay.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Suite

Max:

2 persons

42 m²

Bed options:

1 King Size Bed

Sea view

Shower

Bathtub

room details

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Guest Room

Max:

2 persons

30 m²

Bed options:

1 King Size Bed

Lagoon view

Shower

Air conditioning

room details

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Junior Suite

Max:

2 persons

42 m²

Bed options:

1 King Size Bed

Sea view

Shower

Bathtub

room details

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Getting around

A list of all available modes of transport

City Center

Cancun 8.7 mi

Airports

Cancun (CUN) 8.8 mi

Isla Mujeres (ISJ) 22.8 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Free Wi-Fi

Free parking

Baggage storage

24-hour services

24-hour reception

General

Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
Private beach

Sports & Fitness

Fitness center

Dining

Restaurant
Bar/ Lounge area

Spa & Leisure

Outdoor swimming pool
Beach access
Spa & wellness center
Jacuzzi

Room features

Air conditioning
Terrace
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, Mexico, 77500

Map view

Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, Mexico, 77500

City landmarks

Beach

Playa Delfines

5100 ft

Blvd Kukulcan Km 17 Zona Hotelera

El Rey Archaeological Zone

5100 ft

Museums

Mayan Museum of Cancun

1.9 mi

EL REY ruins

5100 ft

Beach

Royal Beach Club

3400 ft

Beach

4300 ft

View Point

4900 ft

Cancun sign

1.0 mi

Spa Center

NIZUC Resort & Spa

1.0 mi

Mirador playa delfines

1.0 mi

Blvd. Kukulcan

Iberostar Cancun Golf Course

1.1 mi

Golf Course

Golf Club

1.1 mi

Blvd. Kukulcan

Golf with a view

1.1 mi

Museo Subacuatico de Arte

1.2 mi

Blvd Kukulcán Km 16.5

San Miguelito

1.7 mi

San Miguelito Archeological Site

1.6 mi

Museums

Parque Maya Cancun

1.8 mi

Amusement & Theme Parks

Ventura Park Cancun

2.6 mi

Museums

MUSA Underwater Museum

1.9 mi

Events

Oasis Arena

2.2 mi

Aquaworld

2.6 mi

Amusement Park

Wet 'n Wild

2.6 mi

BLVD Kukulkan KM 6.5

Extreme Games Cancun

2.7 mi

Beach

Playa Ballenas

3.1 mi

Beach

Playa - Beach

3.1 mi

Cancun Golf Club at Pok Ta Pok

3.1 mi

CancunMexico

Avenida Kukulkan

3.9 mi

Backstage Theatre

3.7 mi

Blvd. Kukulcan km 12.5

Museo Sensorial del Tequila

3.9 mi

Nearby

Beach

Royal Beach Club

3800 ft

Restaurants

Km 19. 5 Restaurant & Bar Cancun

3800 ft

Blvd. Kukulkan Km 19. 5 Zona Hotelera

Coba International Buffet

2200 ft

Blvd. Kukulcan Km 19. 5 Lote 50 Zona Hotelera

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the resort and would come back

8.2/10

Great

Rooms

7.4

Location

7.1

Service

6.6

Dining

6.1

Anthony

United States of America, January 2025

7.0/10

I had a pleasant stay at this hotel, with spacious rooms that offered stunning views of the sea and pool. The service was friendly at first, but things changed after we settled the bill, which was a bit disappointing. The location is nice, although it's somewhat far from the main restaurant and nightlife area, and I really missed having breakfast included in the price. Overall, it was decent value for money, but there are a few areas needing improvement.

Rooms

8.0

The sea view room was a good size and had a beautiful view of the pool and sea from the balcony.

Service

6.0

The staff was very friendly and helpful initially, but became unhelpful once we paid for everything.

Location

7.0

The hotel is located at the end of the hotel zone, which makes it too far from restaurants and clubs.

Dining

7.0

Dining was decent, but I wish there were more breakfast options available.

Facilities

7.0

The amenities were satisfactory, but the pool area could use some more maintenance.

Oscar

United States of America, December 2024

7.2/10

My stay at the hotel was mostly enjoyable, with beautiful views of the pool and sea from my room. The service was kind and friendly, making me feel welcomed throughout my stay. However, I did face some issues with dining, particularly with the limited breakfast options. The location is a bit far from the main areas of Cancun, which could be a drawback for some travelers looking for convenience.

Rooms

9.0

The rooms were a good size and had a beautiful view of the pool and sea, which made my stay feel extra special.

Service

8.0

The staff was very kind and responsive, which added a nice touch to my experience.

Location

6.0

The location is a bit far from the main area of restaurants and clubs in Cancun, making it less convenient for nightlife seekers.

Dining

5.0

The dining options were somewhat limited, especially at breakfast, which I think could definitely be improved.

Facilities

7.0

Overall, the facilities were decent, but the dining experience could benefit from more variety.

John

United States of America, November 2024

5.8/10

I recently stayed at this hotel, and while the location at the end of the hotel zone offered a stunning view, the lack of food options was a letdown. The rooms were currently being refurbished, yet they still managed to deliver on comfort. The service left a lot to be desired, especially when it came to the checkout process and dealing with transportation. Overall, it's great for the view but not ideal for food and service.

Rooms

7.0

The rooms were presently under refurbishment, but still offered a comfortable experience, especially if you can get a sea view room with a balcony or jacuzzi.

Service

5.0

Service was amazing until we settled our bill; after that, the experience took a turn, and there were issues with communication and transportation costs.

Location

7.0

The hotel’s location at the end of the hotel zone is beautiful, but it was a bit too far from the main area with restaurants and clubs.

Dining

5.0

Unfortunately, there was no breakfast available at the hotel, and I had to go next door for my meals, which was a bit inconvenient.

Facilities

6.0

The hotel features some nice amenities, but the facilities could use a bit more attention and variety.

Thomas

United States of America, September 2024

7.6/10

I had a lovely stay at this hotel, which was quite nice and well-kept. The location was right at the end of the hotel zone, offering stunning views, but it was a bit far from the main area filled with restaurants and nightlife. The service was mostly friendly and helpful, although there were instances where they weren’t quite as supportive. My only real frustration was being charged for taking shampoo and conditioner to the beach, which I thought was excessive.

Rooms

8.0

The rooms were actually really nice and comfortable.

Service

7.0

The staff were very kind and helpful, although sometimes they seemed unhelpful with inquiries.

Location

6.0

The hotel is at the end of the hotel zone, which offers amazing views but means it's a bit too far from restaurants and clubs.

Dining

9.0

We enjoyed the dining service at the hotel next door, and every meal we tried was delicious.

Facilities

8.0

The facilities were nice, particularly the pool area, which was well-maintained.

Pat

United States of America, September 2024

6.4/10

The hotel has a fantastic location, right on the beach which made our stay really enjoyable. While the rooms were a bit dated and could use some extra furniture, they were still comfy enough for us. The service was unfortunately a letdown, especially at check-in. The dining options were limited, and we had to go to an adjacent hotel for breakfast, which was disappointing given the price. Overall, it offers great potential, but some improvements could enhance the experience.

Rooms

7.0

The rooms had an older style and lacked some furniture, which was a bit annoying during our stay.

Service

5.0

The service wasn't great, especially the check-in experience with the receptionist, who was not very helpful.

Location

9.0

The location is truly the star of the hotel, right on the beach but a bit far from dining options.

Dining

5.0

The dining was somewhat underwhelming as we had to go to another hotel for breakfast and found the options limited.

Facilities

7.0

The facilities were decent but could use some upgrades to match the location's charm.

Alex

United States of America, September 2024

7.8/10

I had a pleasant stay at the hotel overall. The location is fantastic, right on the beach and super convenient for shopping. The rooms are bright and spacious, and the staff is incredibly friendly. However, the amenities could use some work, like having a coffee maker and better water temperature control. Also, the area can get a bit noisy at times, which was slightly annoying for me.

Rooms

7.0

The rooms were bright and spacious, featuring a nice balcony. However, I found it a little annoying that there wasn't a coffee maker or microwave for convenience.

Service

9.0

The service was excellent; the staff was genuinely friendly and helpful throughout my stay.

Location

8.0

The location is the star of this property - it's right on the beach and close to an OXXO supermarket, but it's a bit far from the main area with restaurants and clubs.

Dining

Facilities

6.0

The facilities were decent, but I think they could improve by including more amenities in the rooms.

Tim

United States of America, September 2024

8.0/10

I had a lovely stay at this hotel, with clean and comfortable rooms and a great location at the end of the hotel zone. The staff was friendly and helpful, but I had a bit of an issue with the elderly receptionist regarding check-in and check-out that left a sour taste. Dining was delicious with a wide variety, although I wish the options for breakfast were a bit more extensive. Overall, I found it to be good value for money, despite a few hiccups.

Rooms

8.0

The rooms were clean and comfortable, providing a relaxing atmosphere during my stay.

Service

6.0

The staff was friendly and helpful, but I encountered some issues with the check-in process that could use improvement.

Location

7.0

The hotel is perfectly located at the end of the hotel zone, but that means fewer options for dining close by.

Dining

8.0

The dining experience was delicious as I tried everything on the menu during my stay. However, breakfast could use a few more choices.

Facilities

9.0

The facilities were well-kept, especially the pool area which was a great place to unwind.

Caroline

United States of America, August 2024

6.8/10

The hotel has a great location at the end of the hotel zone, which gives it a quiet atmosphere, but it also means fewer dining options nearby. The rooms are currently undergoing refurbishment, which can be a bit annoying, and there was no coffee maker or microwave in the room. On the bright side, the staff was incredibly friendly and helpful throughout my stay, making me feel welcome. Overall, it has potential, but it needs some improvement in certain areas.

Rooms

6.0

The rooms were comfortable, but I missed having a coffee maker and microwave. The refurbishment was ongoing during my stay, which was a bit distracting.

Service

8.0

The staff was very friendly and helpful, which made my stay enjoyable despite the room issues.

Location

7.0

Located at the end of the hotel zone, it was peaceful, but there were limited food options nearby.

Dining

7.0

I didn't eat at the hotel much since I chose to go to a nearby hotel for breakfast, but the restaurant there offered delicious options.

Facilities

6.0

The facilities were decent, but with the ongoing refurbishment, they could use some improvements.

Walt

United States of America, August 2024

7.4/10

I had a great stay at this hotel with its lovely clean rooms and a fantastic beachfront location. The service was very friendly and accommodating, which added to the experience. However, I was a bit disappointed with the lack of breakfast options, and the room could have used some better amenities. Overall, it's a solid choice for a beach getaway, but could improve in dining and room features.

Rooms

7.0

The rooms were clean and comfortable, but unfortunately, mine didn't have a coffee maker or microwave, and the lack of hot water was a bit of a letdown.

Service

9.0

The staff was very friendly and kind, making everyone feel welcome.

Location

8.0

The hotel has a great location right on the beach, conveniently close to restaurants, although it can get noisy at times.

Dining

5.0

Dining options were decent, but I really wish they offered breakfast, especially for the price.

Facilities

7.0

The facilities were satisfactory, especially the pool area, but could use some modern touches.

Bob

United States of America, August 2024

5.6/10

I had a pleasant stay at this hotel, enjoying the spacious rooms with a beautiful view of the pool and sea. However, I missed some amenities like a coffee maker and microwave. The service was a bit of a letdown, as I found the staff to be unhelpful, which dampened the overall experience. The location is peaceful but a bit far from the main attractions in Cancun.

Rooms

7.0

The rooms were a good size and had a beautiful view of the pool and sea, but I was disappointed that there wasn't a coffee maker or microwave.

Service

5.0

I found the service lacking; the staff seemed unhelpful during my check-in and check-out.

Location

6.0

The hotel is located at the end of the hotel zone, which made it inconvenient since there were fewer dining options nearby.

Dining

5.0

I had to go to the hotel next door for breakfast, which was nice, but it would have been better if the hotel offered breakfast too.